Having a Baby With Us
You can’t wait to meet your little one—and neither can we!
When you pick Winnie Palmer Hospital for Women & Babies, you’re choosing experience and care that’s focused on you and your infant. We’re proud to help more than 14,000 babies come into this world each year. And for those infants who need extra care, our hospital boasts one of the nation’s largest and most successful neonatal intensive care units (NICU) under one roof.
We are excited you have chosen Winnie Palmer Hospital for Women & Babies for the upcoming birth of your child. In order to provide the best experience possible, we now offer two convienent ways to pre-register. Patients may pre-register online or in person. Patients typically pre-register between the 25th and 30th week of their pregnancy.
The online pre-registration process is simple, quick and secure. By pre-registering online, we will verify your information in advance so that most paperwork will be complete when you arrive. Pre-register Now at www.winnieplamerhospita.com/preregister
Pre-Register In Person
Patients may choose to pre-register in person by arriving at the Patient Business Department located on the first floor of Winnie Palmer Hospital between the hours of 8 am and 4:30 pm Monday - Friday. Appointments are not available for in-person pre-registration. Our busiest hours are from 11 am to 4:30 pm. For shorter wait times, we recommend pre-registering between 8 am and 11 am. Patients should bring a copy of their photo ID and insurance card.
Create Your Birth Plan
Your baby’s birth is one of the most precious and unique moments in your family’s life. At Winnie Palmer Hospital, we encourage women to explore their labor and delivery options in order to create the unique birth experience they desire. Our birth plan is designed to help you understand what options are available to you at our facility before, during and after your delivery. If you are having a baby with us, please download our free birth plan and discuss your desires and concerns with your obstetrician or midwife.
Getting Ready for the Big Day
Preparing for the birth of a child is a joyous, exciting and sometimes overwhelming time for moms. But there’s a certain comfort in knowing how to get ready for your baby’s delivery and what to expect when you arrive at the hospital. Here are some tips to keep in mind:
1. Verify Insurance Coverage
We suggest that you check with your health plan before delivery to ensure that we are a participating facility in your plan. If your insurer is unable to locate Winnie Palmer Hospital for Women & Babies in their network, please ask them to check the network status of Orlando Health. Winnie Palmer Hospital is a part of Orlando Health and carries the same network status as all other Orlando Health facilities. You can also check our list of participating health plans to see if we are in network with your health plan.
You will also want to check the network status of Anesthesiologists of Greater Orlando with your health plan. This group provides all epidural and anesthesia care for the adult patients of Winnie Palmer Hospital for Women & Babies.
2. Save Time—Preregister!
Filling out forms will be the last thing on your mind when you arrive at the hospital in labor. That’s why we offer all of our moms-to-be who are planning to deliver their baby with us the opportunity to preregister for delivery. Unfortunately, because some forms require a witness, preregistration is not available online or by mail.
Preregistration is available at our Patient Business Department, Monday–Friday from 8:00 am to 4:30 pm at our main Admitting Office, located on the first floor of Winnie Palmer Hospital for Women & Babies. Typically, our busiest hours for preregistration are from 11:00 am to 4:30 pm. Therefore, for shorter wait times, we recommend preregistering between 8:00 am and 11:00 am. Please bring your insurance card and photo ID to preregister. If you have any questions regarding preregistration, call 321.843.1800. You can also register in advance if you receive care in our Labor and Delivery Triage Department at any time during your pregnancy.
When completing your preregistration, you will have the opportunity to schedule a tour of our birth suites and service amenities with our Concierge Services department. Please let our Patient Business staff know if you would like to schedule a tour upon completing your preregistration. You may also call Concierge Services at 321.843.1130 to schedule a tour.
If you decide to preregister on the day of your scheduled tour, be sure to arrive at least one hour in advance of your tour with your insurance card and photo ID during regular preregistration hours.
3. Don’t Leave Home Without Them!
Because babies like to set their own delivery schedule, it’s a good idea to have your hospital bag packed in advance so you’re not caught off guard. Here are some items we recommend packing:
- Insurance provider card
- Birth plan
- Notes on past medical history and surgical history, including any allergies you may have and a list of medications or supplements that you take at home
- A list of important numbers: pharmacy where get your prescriptions filled, your new baby's doctor (pediatrician or family practitioner), family and friends you want to keep updated
- Advanced directives and/or living will, as desired
- Prenatal records
- Comfort items, such as a pillow from home
- Personal hygiene items; for example, a toothbrush, toothpaste, mouthwash, comb and brush, deodorant, make-up
- Glasses and/or contact lenses
- Robe and slippers
- Lip balm to moisten lips
- Labor support aids; for example, massage lotion or a birthing ball.
- Loose clothing for you to wear home
- A comfortable support bra; if breastfeeding, a nursing bra with pads
- Watch with a second hand
- Camera or video camera
- Books or magazines
- Car seat (keep the car seat in your car)
- An outfit for baby to wear home
- An outfit for baby pictures, if desired
- Baby book
- Receiving blanket
- Baby wipes
4. What Happens When You Arrive
If you think you’re in labor or need to be examined, your doctor may tell you to make your way to the hospital. Here’s what happens next:
Where do we park?
Free parking is available in the parking garage next to the hospital on Miller Street. The garage is staffed by our security 24 hours a day. Extended-stay parking passes are available and may be obtained from the parking attendant. For a nominal fee, valet parking is also available for your convenience and is located at the front entrance of our facility.
Where do we check in?
Your check-in is through the Women’s Triage Unit located at the Miller Street entrance to the hospital. Your family and guests are required to check in at the main security desk on the first floor to receive a visitor’s badge that must be worn at all times.
After check-in, you’ll be “triaged” according to your condition and not in the order that you arrive. Patients who believe they are in labor or having problems during pregnancy are evaluated here. The information discussed between the care providers (either a nurse or doctor) and you is sensitive in nature, thus only one person may be with you during the evaluation. For your convenience, a pager can be given to other family members to return to the Women’s Triage reception desk when a determination has been made regarding your condition.
What can I expect during labor and birth?
Special attention has been placed on creating a soothing, healing environment with warm decor and natural ambiance. And because Winnie Palmer Hospital is part of Orlando Regional Healthcare, you’ll benefit form a full range of the most advanced services available—all delivered with personalized attention and compassion. We also supply such amenities as birthing balls, hydro tube and squatting bars to assist you in labor.
Each of our 30 specially designed birthing rooms are equipped to accommodate the entire birth process from labor through delivery. Anesthesia is available 24/7 with an in-house anesthesiologist providing you a variety of pain-relieving options to suite your desires. You’ll have your choice of support people who are encouraged to take an active role in labor, birth, postpartum and newborn care. They can be present throughout the hospital stay as you wish.
Patients are more than welcome to have one support person with them at all times and may have two additional visitors after the initial assessment on the unit. For the convenience of visitors who are not in the labor room, pagers are available at the reception desk upon request. While there is not a formal waiting area on Labor and Delivery, the globe area on the first floor is a wonderful place for guests to wait during their visit. The globe area provides access to our gift shop, cafeteria and outside seating area.
Special note for siblings: Labor and Delivery requires that all visiting children have a dedicated adult to supervise them, separate from the patient’s support person. Both adult visitors and your child are allowed in the labor and delivery room throughout your stay. (Please note: Children under 16 are not permitted to stay overnight.)
A Note About Scheduled Inductions
Our Labor and Delivery department admits patients 24 hours a day, seven days a week, including emergencies and imminent deliveries. In the event that a patient comes in who must be admitted immediately, scheduled inductions may be delayed or rescheduled. A nurse manager will update you if there are any changes to your appointment time.
What to Expect After Delivery
Congratulations on your new arrival! Unless you experience complications during your delivery, you will be given 1 hour of skin-to-skin contact immediately after birth before being transferred to your private suite. While you’re settling into your new private suite, your baby will be assessed, bathed and warmed in our secure nursery on the same floor. Your postpartum stay will consist of daily examination by your nurse and doctor, education on feeding and caring for your new infant, as well as detailed discharge education to assist and support you on your road to recovery. If you have any special requests during your stay with us, please let us know!
Special Care for Special Babies
The Level III Neonatal Intensive Care Unit (NICU) at Winnie Palmer Hospital is capable of the highest level of care for high-risk newborns. More than 28,000 babies have been successfully treated since the unit opened 40 years ago, and our NICU consistently demonstrates the best outcome statistics in Florida for low-birth-weight babies.
Comprehensive Breastfeeding Services
Breastfeeding can be one of the most beneficial things you do for your baby, in addition to providing a special bonding time for mother and child. To make sure your experience is as rewarding as possible, our nurses and certified lactation consultants are available to provide you with one-on-one assistance. In addition, our Breastfeeding Helpline (321.843.2229) is available to answer questions and provide support. The Helpline is answered by the Winnie Palmer Hospital Breastfeeding Education Center educators.
Safety Is a Top Priority
Many precautions have been put in place for the safety and security of you and your baby. You’ll be wearing matching identification bands, and your baby will have a security tag. The units are locked and a button must be pressed to gain entrance. Guests are required to wear visitor badges at all times while inside the hospital.
Many new mothers and their babies are discharged 24 to 48 hours after delivery. At that time, you’ll receive written discharge instructions and information about follow-up care for you and your baby as well as resources for at-home help or additional information. A clerk from the birth certificate office will contact you before you leave Winnie Palmer Hospital. Be sure to have your infant’s car seat with you at the hospital before you leave.
The goal of Winnie Palmer Hospital for Women & Babies is to provide you with the best care possible and ensure a safe delivery for you and your baby. Thank you for choosing us for this special time in your life.