Having a Baby With Us
You can’t wait to meet your little one—and neither can we! When you pick Winnie Palmer Hospital for Women & Babies, you’re choosing experience and care that’s focused on you and your infant. We’re proud to help more than 14,000 babies come into this world each year. And for those infants who need extra care, our hospital boasts one of the nation’s largest and most successful neonatal intensive care units (NICU) under one roof.
Getting Ready for the Big Day
Preparing for the birth of a child is a joyous, exciting and sometimes overwhelming time for moms. But there’s a certain comfort in knowing how to get ready for your baby’s delivery and what to expect when you arrive at the hospital. Here are some tips to keep in mind:
1. Verify Insurance Coverage
We suggest that you check with your health plan before delivery to ensure that we are a participating facility in your plan. Winnie Palmer Hospital for Women & Babies is in the network of Orlando Health hospitals. Please also check the network status of Anesthesiologists of Greater Orlando with your health plan. This group provides all epidural and anesthesia care for the adult patients of Winnie Palmer Hospital for Women & Babies.
2. Save Time—Preregister!
Filling out forms will be the last thing on your mind when you arrive at the hospital in labor. That’s why we offer all of our moms-to-be who are planning to deliver their baby with us the opportunity to preregister for delivery. Unfortunately, because some forms require a witness, preregistration is not available online or by mail.
Preregistration is available with one the members of our Patient Business Department Monday-Friday from 7:30 a.m. to 5 p.m. at our main Admitting Office, located on the first floor of Winnie Palmer Hospital for Women & Babies. If you have any questions regarding preregistration, please call 321.843.1800. You can also register in advance if you receive care in our Labor and Delivery Triage Department at any time during your pregnancy.
Following preregistration, you’ll also have the opportunity to meet with one of the members of our Concierge Services Department. We invite you to preview some of the service amenities we offer. You can also call 321.843.1130 to speak with a member of our Concierge Department directly.
3. Don’t Leave Home Without Them!
Because babies like to set their own delivery schedule, it’s a good idea to have your hospital bag packed in advance so you’re not caught off guard. Here are some items we recommend packing:
- Insurance provider card
- Birth plan
- Notes on past medical history and surgical history, including any allergies you may have and a list of medications or supplements that you take at home
- A list of important numbers: pharmacy where get your prescriptions filled, your new baby's doctor (pediatrician or family practitioner), family and friends you want to keep updated
- Advanced directives and/or living will, as desired
- Prenatal records
- Comfort items, such as a pillow from home
- Personal hygiene items; for example, a toothbrush, toothpaste, mouthwash, comb and brush, deodorant, make-up
- Glasses and/or contact lenses
- Robe and slippers
- Lip balm to moisten lips
- Labor support aids; for example, massage lotion or a birthing ball.
- Loose clothing for you to wear home
- A comfortable support bra; if breastfeeding, a nursing bra with pads
- Watch with a second hand
- Camera or video camera
- Books or magazines
- Car seat (keep the car seat in your car)
- An outfit for baby to wear home
- An outfit for baby pictures, if desired
- Baby book
- Receiving blanket
- Baby wipes
4. What Happens When You Arrive
If you think you’re in labor or need to be examined, your doctor may tell you to make your way to the hospital. Here’s what happens next:
Where do we park?
Free parking is available in the parking garage next to the hospital on Miller Street. The garage is staffed by our security 24 hours a day. Extended-stay parking passes are available and may be obtained from the parking attendant. For a nominal fee, valet parking is also available for your convenience and is located at the front entrance of our facility.
Where do we check in?
Your check-in is through the Women’s Triage Unit located at the Miller Street entrance to the hospital. Your family and guests are required to check in at the main security desk on the first floor to receive a visitor’s badge that must be worn at all times.
After check-in, you’ll be “triaged” according to your condition and not in the order that you arrive. Patients who believe they are in labor or having problems during pregnancy are evaluated here. The information discussed between the care providers (either a nurse or doctor) and you is sensitive in nature, thus only one person may be with you during the evaluation. For your convenience, a pager can be given to other family members to return to the Women’s Triage reception desk when a determination has been made regarding your condition.
What can I expect during labor and birth?
Special attention has been placed on creating a soothing, healing environment with warm decor and natural ambiance. And because Winnie Palmer Hospital is part of Orlando Regional Healthcare, you’ll benefit form a full range of the most advanced services available—all delivered with personalized attention and compassion. We also supply such amenities as birthing balls, hydro tube and squatting bars to assist you in labor.
Each of our 30 specially designed birthing rooms are equipped to accommodate the entire birth process from labor through delivery. Anesthesia is available 24/7 with an in-house anesthesiologist providing you a variety of pain-relieving options to suite your desires. You’ll have your choice of support people who are encouraged to take an active role in labor, birth, postpartum and newborn care. They can be present throughout the hospital stay as you wish.
Patients are more than welcome to have one support person with them at all times and may have two additional visitors after the initial assessment on the unit. For the convenience of visitors who are not in the labor room, pagers are available at the reception desk upon request. While there is not a formal waiting area on Labor and Delivery, the globe area on the first floor is a wonderful place for guests to wait during their visit. The globe area provides access to our gift shop, cafeteria and outside seating area.
Special note for siblings: Labor and Delivery requires that all visiting children have a dedicated adult to supervise them, separate from the patient’s support person. Both adult visitors and your child are allowed in the labor and delivery room throughout your stay. (Please note: Children under 16 are not permitted to stay overnight.)
A Note About Scheduled Inductions
Our Labor and Delivery department admits patients 24 hours a day, seven days a week, including emergencies and imminent deliveries. In the event that a patient comes in who must be admitted immediately, scheduled inductions may be delayed or rescheduled. A nurse manager will update you if there are any changes to your appointment time.
What to Expect After Delivery
Congratulations on your new arrival! Unless you experience complications during your delivery, you will be given 1 hour of skin-to-skin contact immediately after birth before being transferred to your private suite. While you’re settling into your new private suite, your baby will be assessed, bathed and warmed in our secure nursery on the same floor. Your postpartum stay will consist of daily examination by your nurse and doctor, education on feeding and caring for your new infant, as well as detailed discharge education to assist and support you on your road to recovery. If you have any special requests during your stay with us, please let us know!
Special Care for Special Babies
The Level III Neonatal Intensive Care Unit (NICU) at Winnie Palmer Hospital is capable of the highest level of care for high-risk newborns. More than 28,000 babies have been successfully treated since the unit opened 40 years ago, and our NICU consistently demonstrates the best outcome statistics in Florida for low-birth-weight babies.
Comprehensive Breastfeeding Services
Breastfeeding can be one of the most beneficial things you do for your baby, in addition to providing a special bonding time for mother and child. To make sure your experience is as rewarding as possible, our nurses and certified lactation consultants are available to provide you with one-on-one assistance. In addition, our Breastfeeding Helpline (321.843.2229) is available to answer questions and provide support. The Helpline is answered by the Winnie Palmer Hospital Breastfeeding Education Center educators.
Safety Is a Top Priority
Many precautions have been put in place for the safety and security of you and your baby. You’ll be wearing matching identification bands, and your baby will have a security tag. The units are locked and a button must be pressed to gain entrance. Guests are required to wear visitor badges at all times while inside the hospital.
Many new mothers and their babies are discharged 24 to 48 hours after delivery. At that time, you’ll receive written discharge instructions and information about follow-up care for you and your baby as well as resources for at-home help or additional information. A clerk from the birth certificate office will contact you before you leave Winnie Palmer Hospital. Be sure to have your infant’s car seat with you at the hospital before you leave.
The goal of Winnie Palmer Hospital for Women & Babies is to provide you with the best care possible and ensure a safe delivery for you and your baby. Thank you for choosing us for this special time in your life.