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Schedule a Virtual Extended Care Visit with a Doctor Now

If you need to see a doctor right away, Orlando Health Virtual Extended Care allows you and your family to see a board-certified doctor 24/7 from the comfort of home or from anywhere in the U.S. You will receive prompt, high-quality care with an average appointment wait time of just 10-15 minutes.

You can connect to your visit via phone, video chat or mobile app, and any medication orders are filled at your pharmacy of choice.

Want to start a Virtual Extended Care visit? Log in or sign up for MyChart®.

If the visit is for a person under age 18 and MyChart® is not set up under a parent or guardian, click here.

Virtual Extended Care doctors can treat many medical conditions, including:

Abrasions
Allergies
Cold and Flu Symptoms
Diarrhea
Insect Bites
Pink Eye
Respiratory Infections
Skin Rashes
Sore Throats
Sprains and Strains
And More!

How to Get Started

You can access Orlando Health Virtual Extended Care on your smartphone, tablet or computer.

For Desktop – Log In or Sign Up for a MyChart® account. For Smartphones/Tablets – Open either the Apple App Store or Google Play Store and download the MyChart® app.
Once on the webpage, log in or click “Sign Up.” In the app, Select “Orlando Health” and click “Log in” or “Sign up.”
Select “Sign up with your information.”
Fill out the required information and answer the identity validation questions.
Set Two-Factor Authentication via text or email.
Set up your Orlando Health MyChart® username and password.

At this point, your registration is complete. You are now ready to request a virtual visit!

NOTE: Rates are based on individual insurance plans.

Frequently Asked Questions

Virtual Extended Care is Orlando Health’s new and improved virtual care service, launching in early 2026. It replaces our previous virtual care platform and brings on-demand medical care directly into our fully integrated medical record system.

This upgraded experience allows you to receive timely virtual care from expert physicians who work in close coordination with your Orlando Health care team.

Your care works best when all your providers have access to the same information. Virtual Extended Care connects directly to our medical record system, allowing your on-demand provider to review important medical history while ensuring your Orlando Health physicians can immediately see notes from your virtual visit.

This creates a more connected, convenient and coordinated care experience without the need to repeat medication, allergy or past medical details.

You can receive care for a range of minor medical conditions, including:

Sinus infections
Urinary symptoms
Cold and flu
Sore throat
Pink eye
Rashes and skin concerns
Other routine, nonemergency conditions

You can begin your visit through your MyChart® account. Use the links below to log in or sign up:

Existing MyChart® Users: Click Here
New to MyChart®? Sign Up Here

Once in MyChart®, you can request a video visit and will receive a notification when your appointment is ready. If a MyChart® account cannot be created, you will be guided to an alternate secure link so you can still receive care.

Virtual Extended Care will be available starting January 6, 2026, offering access to care 24 hours a day, seven days a week, in all 50 states. Our current virtual care service will remain available through February 1, 2026, to ensure a smooth transition.

Yes. After your visit, a summary of your care, including instructions and next steps, will be automatically added to your MyChart® account for easy reference.

No. For employees and dependents covered under the Orlando Health Virtual Extended Care benefit, your cost will remain the same.

For help setting up your MyChart account, call MyChart Support at (321) 843-7759 or email VirtualExtendedCare@orlandohealth.com.

Urgent Care and Emergency Locations

With convenient locations across Central Florida, our 20+ hospital and free-standing ERs and 15 urgent care facilities give you access to high-quality medical care that’s close when it counts. Plus, for those minor emergency or urgent care visits, you can even schedule your arrival time online. Find the Orlando Health Emergency Room or CareSpot Urgent Care – Orlando Health location nearest you.